Terms and Conditions

1. ACCEPTANCE AND SCOPE

By accessing or using our website (https://almarwan.com) or engaging with our services, you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy. If you do not agree to these Terms, you must discontinue use of our website and services.
These Terms govern your use of our website, information services, and business interactions with Al Marwan Heavy Machinery LLC (“Al Marwan,” “we,” “us,” or “our”), a company organized under UAE law.

2. DEFINITIONS

“Services” means the information, customer support, and business services provided through our website and business operations.
“User” or “you” means any individual or entity accessing our website or engaging with our services.
“Content” means all information, materials, and resources available through our website and services.

3. PERMITTED USE AND RESTRICTIONS

3.1 Permitted Use
You may use our website and services for legitimate business purposes, including:
- Accessing information about our equipment and services
- Submitting business inquiries and requests
- Engaging in authorized business communications
3.2 Prohibited Activities
You may not:
- Use our services for unlawful purposes or in violation of applicable law
- Attempt unauthorized access to our systems or data
- Interfere with the proper functioning of our website or services
- Reproduce or distribute our content without authorization
- Engage in activities that may harm our business reputation or operations

4. INTELLECTUAL PROPERTY

All content on our website, including text, images, logos, trademarks, and other materials, is owned by Al Marwan or our licensors and is protected by applicable intellectual property laws. You may not use our intellectual property without prior written authorization.

5. BUSINESS SERVICES

5.1 Equipment and Services
We provide information and services related to heavy machinery, including equipment rental, sales, and related services. Specific terms for equipment transactions and services may be subject to separate agreements.
5.2 Service Availability
We strive to maintain service availability but do not guarantee uninterrupted access to our website or services. We reserve the right to modify, suspend, or discontinue services at our discretion.
5.3 Consumer Protection
For individual users, we ensure fair treatment and accurate information per UAE Federal Law No. 15 of 2020 on Consumer Protection.

6. DISCLAIMERS AND LIMITATION OF LIABILITY

6.1 Service Disclaimers
Our website and services are provided “as is” without warranties of any kind, express or implied. We do not warrant the accuracy, completeness, or reliability of information provided through our services.
6.2 Limitation of Liability
To the maximum extent permitted by applicable law, Al Marwan shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claims shall not exceed the amount paid by you for the specific services giving rise to the claim, if any.
6.3 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, government actions, natural disasters, or other force majeure events.

7. THIRD-PARTY CONTENT AND LINKS

Our website may contain links to third-party websites or reference third-party content. We are not responsible for the availability, content, or practices of third-party websites or services.

8. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. GOVERNING LAW AND DISPUTE RESOLUTION

9.1 Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of our services shall be subject to UAE law.
9.2 Jurisdiction
You agree to submit to the jurisdiction of the competent courts of the United Arab Emirates for resolution of any disputes arising from these Terms or your use of our services.
9.3 Alternative Dispute Resolution
We encourage resolution of disputes through direct communication. Disputes may be submitted to mediation in Dubai before litigation, facilitated by a mutually agreed mediator or through the Dubai International Financial Centre (DIFC) mediation services.

10. MODIFICATIONS AND TERMINATION

10.1 Modifications
We may modify these Terms at any time by posting updated terms on our website. Continued use of our services after modifications constitutes acceptance of the updated Terms.
10.2 Termination
We may terminate or suspend your access to our services for repeated violations of these Terms, with 7 days’ notice where feasible, or immediately for serious violations or legal requirements.

11. ACCESSIBILITY AND INCLUSION

Our website is designed in a manner to ensure accessibility for users with disabilities, promoting inclusive access to our services.

12. GENERAL PROVISIONS

12.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Al Marwan regarding your use of our website and services.
12.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12.3 Assignment
You may not assign your rights or obligations under these Terms without our written consent. We may assign these Terms in connection with business transactions or operations.

13. CONTACT INFORMATION

For inquiries about these terms, contact us at: +(971) 56 543 3222 or hello@almarwan.com.